Support

Our dedicated Support Team are waiting to answer your calls from 8.30am to 5pm every working day. If you have any queries about the use of our software or any related technical issues please call 0800 226 554 or e-mail support@banklink.co.nz

"Since joining BankLink we haven't had many times when we've needed to call on the support team for help, but when we have, the service has been second-to-none. Our calls are always answered promptly and support staff are always keen to assist us in any way they can." Rohan Wills Casey Partners Pty Ltd
Berwick, Victoria

We can also help you via our new live remote-assistance tool which lets a member of our Support Team view your desktop to get you on the way to a solution.

We'll go through your query first, and then provide you with a unique connection code. You simply click the link below, and follow the instructions - it couldn't be simpler, especially with the Support Team member talking you through!

For remote assistance, click here when asked to do so by a member of the Support Team.